Tenants

Tenants - what to expect from Signature Sales & Lettings?

Maintenance

We’ll be quick to respond to maintenance issues, giving you piece of mind that any problems will be fixed. You can let us know of any maintenance issues via your “Tenant Login”. So we can help you, we’ve created a document to help deal with emergencies.

What is an emergency?

Report a Repair

Fees

We dont charge fees. The Tenant Fees Act 2019 prohibited any landlord or agents charging for such things as references and an application fees.

Welcome Pack

When you move into your home we’ll make sure you have all the stuff you need for your tenancy, as well as a welcome gift from us, and rest assured it won’t be a box of toilet rolls!

Property Alerts

Aditional Services

Signature Loyalty – A range of discounted services available to tenants
Garden Service – If you would like to have someone to come in and look after the garden then we can arrange this for you.

Terms & Conditions apply, please call 01952 306 444

Deposits

Before you move into your property you will have to pay a deposit. Your deposit will be held by the Deposit Protection Service When its time to move on you will need to contact them and they will start the process of returning your deposit.

Check List

Wish List - but be prepared to be flexible

We say it is advisable to create a list of desirable features and what you actually need from your new home. If you create a huge list of needs you will probably find that very few or probably no properties fit your criteria. Do you need that extra bedroom or is it just a benefit to have the extra space? Just this simple question can make a huge change to the type and quality of property you are offered.

Check your budget
You will need to show a total income of at least 30 times the monthly rent. For example if the monthly rent is £500 you need to earn £15,000 to be accepted.

Is your agent is signed up to the DPS?
All of our Assured Shorthold Tenancies (AST’s) deposits are held by the Deposit Protection Service (DPS), which is the Governments own custodial scheme. This gives you peace of mind knowing your deposit is in a safe place.

Be proactive
Register with the major portals to be kept updated. That way you will see new properties on the market without relying purely on lettings agents to contact you. At Signature Lettings we pride ourselves on customer contact, we can keep you alerted of new properties by phone, email or text, just let us know which you prefer.

Be realistic about your moving date
You will need time to review and complete application forms, legal paperwork and arrange for money to be in all of the right places to enable you to move in when you want. The renting process can take longer than you think.

Get the advice, service and support you deserve
At Signature Lettings, we are here to help at each and every step of the way, but we completely understand that you will only rent from us if we provide you with the service and advice you deserve.